Shipping a vehicle can be a stressful and time-consuming process, but with the right vehicle transport services, it doesn’t have to be!
At eShip Transport, we understand how essential it is for our customers to feel confident that their automobiles will arrive safely and on time. That’s why we provide reliable and trustworthy transport services that make shipping your car an effortless process.
From open and enclosed car transport to transit coverage in case of delays or cancellations, we offer all the features you need for successful transport.
This article is a continuation of 10 Essential Tips for Vehicle Transport Services (Part 1)
6. How Do I Track My Vehicle During Transport?
At eShip Transport, we understand the importance of being able to track your vehicle during transport. That’s why we have a real-time tracking system that allows you to monitor the shipping procedure every step of the way.
- For more information, read How Can You Track Your Vehicle While It’s on the Move?
You’ll be able to see when and where your vehicle is being picked up, its route, and estimated arrival time. Our team will also keep you updated on any modifications to the transport schedule. Rest assured that your vehicle is in great hands with eShip Transport!
7. What is the Insurance Coverage for Vehicle Transport Services?
We understand the value of your vehicles and work hard to make sure they safely arrive at their destination.
All vehicle transport services provided by eShip are insured under our Platinum Protection Plan.
- Our insurance coverage includes up to $100,000 in liability protection, full cargo coverage, and any additional coverage requested by our clients. If a customer requires additional insurance coverage, eShip can accommodate that request.
We have a team of dedicated professionals to make sure your vehicles are safely and securely transported to their destination. With our commitment to excellence, eShip is remarked as the best vehicle transport company in the USA.
8. What are the Most Common Problems With Vehicle Transport?
At eShip, we understand that the vehicle transport process can be stressful. After all, you are entrusting your most-valuable possession to a third party. With this in mind, there are some common problems that can arise during the vehicle transport process:
A) Delays in pickup/delivery due to unforeseen circumstances
B) Damage to the vehicle caused by poor handling or inadequate packaging
C) Loss of personal possessions due to inadequate packing or improper loading/unloading procedures
D) Miscommunication between driver and customer that can lead to delays in delivery or inaccurate destinations
These are just a few of the problems that you may encounter when shipping your vehicle. To avoid these issues, it is important to select a reliable proficient vehicle transport company like eShip that offers high-quality services at an affordable rate.
- For more information, read Avoiding Auto Transport Scams: Tips and Tricks
We make sure you receive the best assistance possible by providing superior customer service and making sure that all of our drivers are fully insured and qualified. With our wide range of services, including both open and enclosed transport, we are here to help you ship your car hassle-free.
Fill out the form below for a free quote for vehicle transport services. We look forward to helping you!
9. How do I File a Complaint With a Vehicle Transport Company?
If you’re unsatisfied with the vehicle transport services of a company, it’s important to speak up and make your concerns heard. To file an official complaint, reach out to the company directly or submit a written complaint to their customer service department.
In most cases, you’ll need to provide details about your experience along with any proof that backs your claim. The transport company will review your complaint and take reasonable action to resolve the matter.
Additionally, some states provide resources for filing complaints with vehicle transport companies, which can help expedite the resolution process.
If you need further assistance, feel free to contact eShip Transport for more information on filing a complaint. We are here to support our customers and make sure everyone has a positive experience!
10. What Are Some Tips for Using Vehicle Transport Services?
1. Make sure that the vehicle transport company is trustworthy and has a good reputation with the BBB. Ask for references, read online reviews, and research their background before you commit to hiring them.
2. Get multiple transport quotes from different companies to compare prices and services. Be aware of any hidden fees or additional charges that may not be included in the quoted price.
3. Confirm all details ahead of time including pick-up location, delivery date, and payment terms to ensure there are no surprises down the line.
4. Take snapshots of your vehicle before it’s picked up so you can document its condition in case there is damage during transport.
- The single most important thing for you to do if your vehicle is damaged is to note the damage on your final bill of lading report when you receive the vehicle. The bill of lading is a document that releases the carrier of liability once signed at delivery.
5. Remove all personal items from the car and make sure it is completely empty before shipping.
6. Double-check that the company has a valid insurance policy in case of any accidents or damages during transport.
7. Request a tracking number from the shipper so you can monitor where your car is at all times.
8. Ask about additional vehicle transport services such as door-to-door shipping, enclosed trailers for high-value vehicles, and transit coverage in case of any delays or cancellations.
9. Confirm the delivery date and pick-up zone before you sign off on the service.
10. Lastly, make sure that you read and understand all the terms and conditions before agreeing to the service.
By following these tips, you can be sure that your vehicle will arrive safely and on time when using a professional auto shipping service. eShip Transport offers reliable and trustworthy vehicle transport services to make sure your car is shipped fast and securely. Call us today for more information about our services!