What to Ask Before Hiring an Auto Transport Company

What to Ask Before Hiring an Auto Transport Company – Part 1

The article below is the first half of a two-part article. Be sure to check out the second part, What to Ask Before Hiring an Auto Transport Company – Part 2, once you are done reading below.

An auto transport company is a great way to transport a vehicle from one location to another. With the rise of online car buying, it is becoming more and more popular for people to have their cars shipped from one location to another. This is where auto transport companies come in.

With the help of an auto transport company, you can have your car shipped with ease and convenience. These companies provide door-to-door auto transport services, allowing you to have your car picked up and delivered to any location of your choice.

What to Ask an Auto Transport Company before Working with One?

Are you looking to hire an auto transport company to ship your car? Before you do, it’s important to know what to ask an auto transport company before working with one. Here are some questions to ask to make sure you choose the right company for your needs.

1. How Long Have You Been in Business?

This is an important question to ask any auto transport company you’re considering working with. Look for a company with experience in the auto transport industry. The more experience they have, the better their auto transportation service is likely to be.

2. What Types of Vehicles Do You Transport?

Most auto transport companies offer services for all types of vehicles, from cars to trucks to motorcycles. Ask the company about the types of vehicles they transport to make sure they can handle your vehicle.

3. Do You Provide Door-To-Door Service?

Door-to-door service is often the most convenient option for auto transport. Ask the company if they offer this service and what extra fees may be involved.

4. What Type of Insurance Do You Have?

It’s important to make sure the auto transport company you choose has adequate insurance coverage. Ask about the type and amount of insurance coverage they have so you know your vehicle is protected.

5. How Much Do You Charge?

Auto transport companies typically charge based on the distance and size of the vehicle being shipped. Ask the company for an estimate of the cost to transport your vehicle so you can compare it to other moving companies. Use the shipping cost calculator below and receive a free quote from eShip Transport.

6. What Payment Methods Do You Accept?

Before you book your order, make sure the shipping company accepts the payment method you prefer. Many auto transport companies accept credit cards, but some may also accept cash, checks, or other forms of payment.

7. What Kind of Customer Service Do You Provide?

Customer service is important when it comes to auto transport companies. Ask the company about their customer service policies and procedures, such as how you can contact them in case of an emergency. eShip Transport consistently receives 5-star reviews for auto transport. Read customer reviews from GoogleYelp, and Facebook.

8. What Is the Estimated Transit Time for My Vehicle?

Time is a critical factor when it comes to transporting a vehicle. You want to make sure the auto transport company is able to deliver your vehicle within the estimated transit time. Ask the company how long it takes them to deliver a vehicle to your destination and if they have any guarantees in place if they are unable to meet the estimated transit time.


Now that you know some of the questions to ask before choosing an auto transport company, you’ll have an idea of how to approach them. Be sure to check out the second part of this article, What to Ask Before Hiring an Auto Transport Company – Part 2, for more questions that you can ask.

If you need auto transport services in the USA, you can work with us at eShip. We make sure your vehicle gets to wherever you need it safely. Get in touch with us at eShip to learn more about our services.

What to Ask Before Hiring an Auto Transport Company
What to Ask Before Hiring an Auto Transport Company